Bijou | Hamster with Leaf – Kawaii Vinyl Decal | Hamtaro

🐰 Size options from 3"- 12" 🐰 Made with high-quality waterproof vinyl 🐰 Durable & long-lasting; 3-5 years with proper care ✨💖 🐰✨ To Apply Your Decal ✨🐰

1. Clean the surface Wipe the area with rubbing alcohol and let it fully dry.

2. Place & press Carefully position your decal and smooth it down firmly.

3. Peel the tape Slowly remove the clear top layer, making sure the decal stays in place.

4. Let it set Avoid water or heavy handling for 24 hours so it adheres perfectly ✨

📦 Processing Time 📦

All orders are carefully packed and shipped within 1–3 business days unless otherwise noted.

Please note:

• Processing time is separate from shipping time

• Orders placed on weekends or holidays begin processing the next business day (as soon as USPS opens)
  

✉️ Shipping Methods ✉️

We ship via USPS (First Class or Ground Advantage), unless otherwise stated.

Shipping speed estimates are provided by the carrier and are not guaranteed.

🕒 Delivery Time 🕒

Once shipped, delivery typically takes:

• 3–7 business days (U.S.)

• International shipping times vary by destination and customs processing

Delays caused by the carrier, weather, or customs are outside of our control.

🌍 International Orders 🌍

Buyers are responsible for:

• Customs fees

• Import taxes or VAT

• Any delays caused by customs

These fees are not included in the item price or shipping cost.

🏠 Address Accuracy 🏠

Please double-check your shipping address at checkout!

We are not responsible for orders shipped to incorrect addresses provided by the buyer. If a package is returned to us due to an address issue, reshipping fees will apply.

📬 Tracking 📬

Tracking information will be provided once your order ships.

If tracking shows “delivered” but you can’t locate your package:

• Check with household members or neighbors

• Contact your local post office

We’re happy to help however we can, but cannot replace items marked as delivered.

💌 Questions? 💌

If you have questions about shipping before placing your order, please reach out - we’re always happy to help 💖

🌙✨ Return & Refund Policy ✨🌙

We want you to love your order as much as we loved making it! Please read our return policy carefully before purchasing 💖

📦 Returns📦

Due to the nature of our products, we do not accept returns or exchanges unless the item arrives damaged or incorrect.

Many of our items are:

• Made to order

• Custom or personalized

• Vinyl decals and handmade goods

These items cannot be restocked once used or applied.

💔 Damaged or Incorrect Orders 💔

If your order arrives damaged or you receive the wrong item, please reach out to us within 7 days of delivery.

To help us fix things quickly, include:

• Your order number

• A clear photo of the issue

Once reviewed, we’ll happily offer a replacement or refund 💫

🚫 Non-Refundable Items 🚫

We cannot offer refunds or replacements for:

• Applied or used decals

• Damage caused by improper application or care

• Buyer’s remorse

• Incorrect addresses provided at checkout

Please double-check your shipping info before placing your order 🫶

📬 Lost or Delayed Packages 📬

We are not responsible for delays caused by the postal service. If a package is marked as delivered but cannot be located, please contact your local post office first.

If you need help, we’re always happy to assist where we can 💕

💌 Questions?💌

If you have any questions before purchasing, feel free to reach out! We’re always happy to help and want you to feel confident ordering from us 🌸